Job Posts Tagged: enterprise software

Solutions Architect in Massachussetts at Percussion

Mon, 23 Jan 2012 14:49:26 GMT

Location: Woburn, Massachussetts, United States
URL: http://www.percussion.com/
Posted: 1/23/2012

Job Description:
The Architect will have in-depth experience with numerous aspects of enterprise software and will lead the dialog around application scaling, architecture, platform and integration process. He/She will mentor Junior, Mid-Level and Senior Consultants while engaging on client work and also through the organization and delivery of internal "brown-bag" workshops within Percussion.

Key Results Areas:

Solution Architecture & Design
.Own the creation and delivery of best practice architecture, design and build services in the development of application deployments for customers that maximize the design specifications that have been documented in the Modeling and Design workshop.

Thought Leader
.The Solutions Architect will be an active and engaged leader in the CM System implementation community including its customers, partners and own internal teams. He/She must lead the technical dialog within the percussion.com domain as well as actively blog and contribute content to key beacons of activity around content management.

Business Development
.Aggressively participate with Sales during presales process where we educate, strategize and collaborate with prospects, customers and partners.

Communication
.The Solutions Architect must communicate effectively with management and all departments within Percussion along with clients on projects. He/She will continually work toward the resolution of issues, finding optimal solutions quickly. This individual will be aware of changes, issues escalation, next steps, and general project status. He/She will also create documentation and receive sign off (from both customer and manager) on any changes or scope change requests.

Skills and Qualifications:

.Education: BA/BS in CS, Engineering, Math, or Business (or equivalent work experience)
.Excellent communication skills and the ability to work well in a team environment
.Strong follow-through on tasks, requests, and projects
.10 + years of experience with at least 5 of those being in a formal consulting role
.High level of competency in several of the following areas:
- Web development: HTML, XHTML, XSL/XSLT, JavaScript, Velocity, Web Services
- Application Servers, Portals & other Enterprise Platforms
- Structured programming language skills; JAVA, C, C++
- Database development, design, and administration, including XML, SQL
- Web Server administration (i.e. Apache, IIS, iPlanet)

Director of Product Marketing in Austin at OpenText

Tue, 03 Jan 2012 10:43:44 GMT

Location: Austin, Texas, United States
URL: http://www.opentext.com
Posted: 1/3/2012

Job Description:
Are you naturally curious and creative? Do you seek opportunities to be innovative and tackle new projects for the feeling of accomplishment when implemented flawlessly? Are you passionate about making your solutions your pride and joy, beating out the competition in sales deals and shouting from the rooftops the value your product brings such that everyone wants it? Are you ready for a new challenge? OpenText is seeking a seasoned, self-starter and results-driven, senior-level product marketer with Web Content Management, Web Optimization or eCommerce experience to fill a Product Marketing Strategy Director position. This is a strategic role that will own and lead the marketing strategy, solution adoption and overall positioning and Go to Market activities for OpenText's Online Marketing and Web Experience Management solutions. Working with the key stakeholders, you will ensure the product/solution meets the customer need and provides an excellent customer experience with a positive impact on sales and profitability. Your success is a reflection of the solution's success in the market. The Director will have ownership and responsibility for driving the product strategy by gathering market requirements, working with customers and strategic partnerships to execute against key business goals. You will need to balance the strategy activities with day-to-day tasks of writing collateral, delivering content for the website/field marketing campaigns and deliver sales enablement. This role will have a tight interface with sales, customers, product management, field marketing and channel partners. This is an incredible opportunity to work on a highly strategic product line and take it to the next level.

Responsibilities:
.Own the product strategy for OpenText Online Marketing, Web Experience Management, Web Optimization and related modules for Customer Experience Management solutions.
.Define and establish agreement on prioritized market requirements against strategic business objectives and revenue goals
.Drive new market opportunities and work with industry analysts to continually improve market positioning
.Function as a primary interface to senior management and executive team for the product marketing responsibilities
.Assist in key sales cycles as the subject matter expert for the Engagement Suite
.Manage marketing material, product launches and go to market plans for the product and solutions
.Design and manage a balanced scorecard / dashboard for senior management and executive teams

Skills & Experience:
.Required - 10+ years enterprise software experience in a senior level product marketing or online marketing role
.Expertise in pricing, packaging, Go To Market planning and launching a solution into the market
.Strong writing and presentation skills
.Required - 3-5+ years experience with Web Content Management, Web Optimization or eCommerce platforms
.Compelling track record of demonstrating initiative by taking on significant challenges, driving strategy and bringing innovative solutions to market
.Compelling track record of meeting key corporate objectives and exceeding revenue goals for new and existing products in a highly matrixed organization
.Compelling track record of establishing customer advocacy, industry analyst recommendations and market positioning

Technical Architect in Paris at OpenText

Tue, 27 Dec 2011 08:24:37 GMT

Location: Paris, France
URL: http://www.opentext.com
Posted: 12/27/2011

Job Description:
The Technical Architect is responsible for the delivery of OpenText product service management activities, including systems tuning/architecture redesign of the service critical components as part of the delivery agreed Premier Support program with the customer. This role requires the individual to provide solutions to complex environments and escalated problems involving broad in-depth OpenText product and operating system, hardware, network and database knowledge.

Primary Duties:

1. Implement Premier Support services into our customers according to ITIL framework
2. Become familiar with all of customers OpenText product related business and technical operations.
3. Working closely with Program Managers to proactively provide customers with the guidance and support needed to maximize their OpenText product investment.
4. (Onsite) Deliver OpenText Products systems review identifying improvements and tuning suggestions on service critical components; troubleshooting (in collaboration with the Customer Support) can be triggered in case components are not behaving as expected5. Support customer with implementing and/or improving the required level of OpenText product service management processes as defined within the ITIL framework for service delivery processes.
6. Managing delicate customer relationships.

Position Requirements:

. Customer support experience in a technical support environment
. Experience with Enterprise Software solutions as a Technical Consultant or Technical Architect
. Experience with operating systems (Windows, Unix or Linux)
. Experience with Oracle and MS SQL Server administration
. Familiarity/interest in ITIL processes
. Excellent customer and communication skills