Business Analyst at AIG, Inc.

Wed, 25 Jun 2008 20:21:38 GMT

Location: New York, NY, United States
URL: http://www.aig.com
Posted: 6/25/2008

Job Description:
*Responsible for supporting, maintaining and evolving the marketing capabilities in the various Customer Relationship Management (CRM) applications used by our global marketing departments.
*Facilitate the integration, integrity and usability of marketing relevant data while remaining consistent with global and department policies, procedures and methodologies.
*Act as point of contact to ensure CRM project issues are resolved in limely manner.
*Modify CRM applications to concide with changing marketing strategies by employing current and new data sharing techniques, features and upgrades.
*Build training materials and provide training on Marketing specific CRM tools and capabilities.
*Generate documents and reports as requested

REQUIREMENTS
*Exposure to insurance industry, and/or direct marketing environment
*Basic knowledge of CRM and database marketing concepts
*Conceptual, qualitative and quantitative problem solving skills.
*Ability to multi-task; willing to adapt to ever-changering requirements
*Solid communication, presentation and documentation skills
*Basic knowledge of integrating front and back--end systems via Web Services and XML.
*Basic knowledge of standard industry ETL solutions
*Strong SQL skills - either using SQL server or Oracle - including Query Optimization
*Experience with Data Warehousing/OLAP Systems
*Basic knowledge of internet API a plus
*Strong oral and written communications skills required

Job #: BG-BA1-KU

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Business Analyst at AIG, Inc.