All jobs in the Editorial/Copy Writing category

Technical Writer in Charleston at Blackbaud

Mon, 06 Feb 2012 12:25:56 GMT

Location: Charleston, South Carolina, United States
URL: http://www.blackbaud.com
Posted: 2/6/2012

Job Description:
Blackbaud is searching for an experienced technical writer to join our team in our Charleston, SC headquarters. This position reports to the User Education Manager. You will be a member of a cross functional, high performing matrix team consisting of Software Engineers, Quality Assurance Analysts, Technical Writers, and Interaction Designers. Additionally, technical writers interact with a wide variety of other stakeholders within the division and company.

Responsibilities:

You will create customer-centered user assistance content that enhances the user experience and adds value to our software products. This content includes web pages, videos, embedded user interface assistance, help file and user guides, knowledgebase articles, and social media interactions. Additionally, you will research and learn new technologies, tools, and methodologies. You will be part of a fast-paced scrum software development environment, and must be able to successfully work on multiple projects with concurrent and shifting deadlines. You must meet these deadlines while producing work that meets the standards of both Blackbaud and our clients.

Training During the first six months you will:

1. Learn and research Blackbaud software to gain an in-depth knowledge of our products. This knowledge should be gained through self-development, direct exploration, job shadowing, tutorials, and online and instructor-led seminars and trainings.

2. Learn about our clients through usability studies, client visits, observing Support calls, and by reviewing feedback from internal groups that work closely with clients on a daily basis, including Support and Professional Services.

3. Expand your technical writing knowledge to include our tools and processes by learning from a mentor, the user education team, tutorials, and a variety of other training opportunities.

Experience and Skills:

The person selected for this position should have a Bachelors degree or equivalent work experience in business communications or a related field. The candidate should have strong writing abilities and communication skills. The individual should also have an enthusiastic work ethic, passion for technology, and the discipline to manage multiple tasks. Experience with technical writing tools is a must. Experience creating screencasts and user assistance videos is a plus. Experience working in a scrum software production environment is a plus.

Copywriter in Tokyo at Twitter

Thu, 02 Feb 2012 10:30:51 GMT

Location: Tokyo, Japan
URL: http://https://twitter.com
Posted: 2/2/2012

Job Description:
Twitter is serious about Japan and becoming an integral part of Japan. That's why maintaining native, high quality copy in everything from our products to sales documents is of the utmost importance.

You'll write the Japanese copy for UI, web, print, apps, ads, video and presentations. This includes working with sales, marketing, and comms to prepare materials they need, as well as working with our User Support and Trust and Safety teams to create and edit Japanese versions of our documentation. You'll be responsible for the quality of copy in our Japanese product, and you'll work with Product, Design, Engineering, and our translation community to ensure the highest quality UI strings.

We need a proactive person who can work in a cross-functional way to ensure the best Japanese copy possible in all our products and efforts. You should be driven, independent, and able to prioritize based on ever-changing circumstances and identifying high ROI opportunities. You should have a sense for writing that resonates with our current and future Japanese users.

Responsibilities:

.Ensure all visible UI text (headlines, instructions, labels, help text, email notifications) has the right tone of voice, that it's consistent, and that it aligns seamlessly with existing efforts to augment the Twitter brand
.Collaborate with Design, Product, and Marketing teams to produce the best copy for our Japanese UI
.Work with Sales, Marketing, and Comms to produce high-quality materials for Japan
.Work with the Localization team to implement processes that produce the best quality Japanese copy possible
.Maintain a deep familiarity with all Twitter clients and features
.Help hire additional writing and editorial resources as necessary

Requirements:

.Experience in Japanese copywriting
.Fluency in Japanese and proficiency in English is required
.Exceptional writing skills and extraordinary attention to detail?
.Highly adept at time management and prioritization
.Work quickly and efficiently, and within short turnaround times
.Easy going and able to collaborate with many teams and individuals at one time
.A good sense of humor and the passion and desire to change the world

Desirable:

.At least 3+ years with web or software copywriting experience

Senior Technical Writer in Redwood Shores at Saba

Tue, 31 Jan 2012 11:40:02 GMT

Location: Redwood Shores, California, United States
URL: http://www.saba.com
Posted: 1/31/2012

Job Description:
Looking for a motivated, enthusiastic Sr. Technical Writer to work in a dynamic Engineering Organization where you can directly impact the success of Saba's large, diverse customer base, while also developing the skills and experience needed for the next generation of technical communicators.

As a Sr. Technical Writer at Saba, you have the opportunity to:

.Work with an international team of dedicated technical writing professionals to design and create Saba's next generation of online documentation, help, and content resources
.Help create styles and standards for enabling Saba's emerging web-based content publishing systems
.Use industry-leading tools and technologies, such as DITA XML, Wiki, ePublisher, and Camtasia, to create a repository of modular, reusable content in a variety of formats, including videos, tutorials, and scenario-based FAQs
.Work in an Agile development environment directly with Saba's talented teams of engineers, product managers, QA engineers, and UX designers

Requirements include:

.BA in English, Technical Writing, Communications, Journalism, or similar field of study
.5+ years experience creating documentation and help for a variety of audiences (install, sys admin, admin, end-user)
.Strong writing, communication, and editing skills
.Strong knowledge of web publishing/delivery/distribution
.Strong knowledge of DITA XML standards and tools
.Experience working with Wikis and content-publishing tools such as ePublisher
.Experience with large-scale, enterprise-level business software
.Experience with XML-based desktop authoring tools such as Oxygen Editor
.Experience with developing writing standards and developing product glossaries
.Knowledge of Simplified English standards and writing for international audiences
.Exposure to I18N and L10N processes/technologies such as translation memories and glossary/term management
.Exposure to multi-media formats such as video and screen capture
.Experience with training and mentoring writers a plus
.Experience working with international, distributed teams a plus
.Experience with CM/ECM/WCM systems a plus
.Experience with SaaS/Ondemand/Cloud software a plus

Marketing Executive Copywriter in Dublin at TerminalFour

Fri, 27 Jan 2012 11:29:34 GMT

Location: Dublin, Ireland
URL: http://www.terminalfour.com/
Posted: 1/27/2012

Job Description:
The successful candidate will join TERMINALFOUR's sales and marketing team as it continues to drive the company's growth and global expansion. This role is an integral part of our marketing communications strategy which involves targeting and communicating with prospective clients, new partners, analysts, traditional media and social media commentators worldwide. The successful candidate must be able to demonstrate a range of writing capabilities including Tweets, case-studies, whitepapers and ezines.

Responsibilities:

.Write content for TERMINALFOUR website, partner websites and other third party sites
.Write case-studies, solution studies, newsletters and project synopses
.Write award submissions, corporate presentations and other sales materials
.Write content to support social media strategy
.Coordinate events logistics
.Other Ad Hoc administration duties as required

Requirements:

.Minimum 1 years experience in a marketing or copywriting role
.Primary degree in marketing, business or English
.Excellent writing skills essential
.Excellent communication skills
.Must have strong organisational skills
.Experience using social media is a big advantage
.Ability to multitask and work to deadlines

Important Notes:

.Please note that all details including contact details, CV and cover note should be included within one attachment. Acceptable formats include HTML (no graphics), PDF, and RTF & Microsoft Word.
.Please indicate availability.

Copywriter in San Francisco at Klout

Mon, 23 Jan 2012 15:23:34 GMT

Location: San Francisco, California, United States
URL: http://klout.com/home
Posted: 1/23/2012

Job Description:
At Klout, you'll be writing copy for anything from tweets to blogs to web applications to print. You should have the ability to write from different perspectives and have a strong sense of voice that can be shifted based on who we're speaking to. Klout talks to consumers (a lot), businesses (a fairly decent amount), and techies (not infrequently).

Requirements:

.Bachelors Degree
.1 to 3 years of experience
.Ability to change brand voice and tone given different audiences and products
.Ability to communicate reasoning for word choice, etc.
.Ability to create two to three variations for each project with a recommendation

Qualifications:

.Consumer-focused experience is a ++
.Ad agency experience is a +
.Humor, humility, and a sense of dedication never hurts

Send us a resume and please send a link to your portfolio that showcases samples of your writing. In addition, please perform the following exercise and attach it:

.Come up with a new tagline for Klout that explains our mission.
.Write a paragraph explaining the Klout mission.

Senior Proposal Writer in Kansas at Perceptive Software

Thu, 19 Jan 2012 13:24:55 GMT

Location: Shawnee, Kansas, United States
URL: http://www.perceptivesoftware.com
Posted: 1/19/2012

Job Description:
Perceptive Software enterprise content management solutions create a direct and effortless connection between business professionals and the enterprise content they need to simplify their daily processes. Armed with patented integration technology, Perceptive Software is an aggressive and fast-growing competitor in the ECM marketplace.

The Proposal Writer is responsible for accurately and concisely conveying to prospects and customers technical information about Perceptive Software products for RFP responses and other proposals. As part of the Marketing Department's RFP Team, the Proposal Writer assists the Proposal Development Team by creating accurate, compelling responses to RFP technical requirements. The successful proposal writer will write thoughtful, high-quality technical content, and will meet all deadlines in this fast-paced environment.

Specific job duties will include:

�Writing - Provide responses to RFP requirements based on product knowledge, research and knowledge of the prospect gained via the RFP or from the account executive.
�Editing - Complete multiple levels of edits for content, tone, accuracy, etc.
�Proofreading - Proofread outgoing RFPs and collateral as needed to eliminate typos, errors, etc.
�Research - Possess an understanding of technical topics and be able to independently research and comprehend technologies to provide accurate and thoughtful RFP responses.
�Project Management - Work closely with proposal project managers, technical writers, account executives and sales engineers among others, to ensure all content is delivered accurately and on time.

This job requires, at a minimum, the following skills:

�Possessing a high degree of comfort writing about, reading about and discussing technical subjects relating to software and hardware, such as client/server technology, TCP/IP communications, browsers, electronic file formats, storage media, operating systems and hardware platforms.
�Effectively narrating how enterprise technology products are used so that prospective customers will clearly understand the scope of solutions Perceptive Software provides and the positive effects those solutions have on our customers' businesses.
�Writing quickly, accurately and concisely, and developing messaging for the most critical aspects of each piece.
�Working with cross-functional teams and around potential obstacles to get the details necessary to ensure completeness and accuracy of all response content.
�Taking an assignment from start to finish, getting help as needed, and delivering back to the proposal project manager and account executive a close-to-completed work that needs only minor editorial comment.

This position requires the following education and experience:

�BA or BS degree
�At least 6 years of general writing experience
�Aptitude for learning detailed technical content quickly, and staying current with new product developments and enhancements
�Experience with RFP response or proposal writing preferred
�Experience with electronic document management systems a plus

Travel:

�Less than 10%

Freelance French Bi-lingual Technology Writers in London at Metia

Mon, 16 Jan 2012 10:11:35 GMT

Location: London, United States
URL: http://metia.com
Posted: 1/16/2012

Job Description:
We have an urgent requirement for experienced bilingual technology writers to produce customer testimonials for some of the world's leading technology providers.

This role requires the writers to act as ambassadors for Metia and our clients, and to produce transcripts and copy in both the local and English language. This role will be working alongside our account management experts to obtain project requirements as dictated by our clients.

What we're looking for:

�A native speaker is required as we need exceptional written and verbal fluency in the French clear and concise written and verbal communication skills in English
�Flexible candidates who are able to execute tasks to a high standard at short notice
�Enthusiastic individuals who have a solid understanding and appreciation of technology
�High level of interpersonal skills and the ability to work effectively with all levels of seniority

This is a fantastic opportunity for very experienced interviewers in French, who can communicate with Metia's customers and demonstrate a clear understanding of IT trends.

In turn, Metia will offer the opportunity to work with a dynamic agency, alongside highly reputable technology brands with a competitive salary.

Copywriter in San Antonio at Frost & Sullivan

Fri, 13 Jan 2012 09:08:42 GMT

Location: San Antonio, Texas, United States
URL: http://www.frost.com
Posted: 1/13/2012

Job Description:
The Copywriter will be responsible for providing creative copywriting concepts for marketing collateral while strategizing content for the Frost & Sullivan Brand. Works with marketing team to interpret concepts into completed copy that reflects and supports the Brand voice and tone to stimulate response and generate positive awareness for all brochures and marketing collateral. Show leadership capabilities, ensuring engagement at all levels. Must be able to write creatively and "think outside the box" when needed to provide alternate solutions for existing copy. Excellent people and customer service skills. Must like to work with and interact with a variety of individuals. Must be detail oriented and able to work in creative mode and multi-task, coordinate, complete multiple projects and work in a fast-paced production environment. Ensure quality, timely work exceeds internal and external objectives.

Responsibilities:

�Perform copywriting and editorial duties, including writing content for websites, email communications, brochures and other marketing materials.
�Research market trends for product positioning
�Vary tone and language messages based on medium, target audience and product.
�Edit or rewrite existing copy, as necessary, and submit copy for approval by supervisor or internal client.
�Familiarize yourself with clients' products/services, target audience and competitor activities.
�Work on several projects at once, sometimes under pressure and often with tight deadlines while ensuring high production standards.
�Utilize copy editor and quality assurance processes when providing supplied copy and ensuring that all supplied copy is consistent with current Brand styles.
�Must work well with various partners in the creative process.
�Cross-train, as needed and all other duties as requested/directed/needed/assigned.
�Responsible for quality control of all work that is found in the proposal
�Lead the development of presentations.
�Create and produce marketing materials for sales and business development.
�Highly organized with extreme attention to detail
�Must be able to work in a diverse, production-oriented, fast-paced, deadline driven, multi-project coordination environment while prioritizing and flexing to accommodate last minute requests and changes.

Qualifications:

�BA/BS Required. English, Writing, Journalism or Communication degree preferred.
�A minimum of three years experience in writing copy (advertising agency or in-house advertising/marketing function).
�Prior proposal writing experience
�Display above average language skills.
�Must be able to provide examples of previous work.
�Knowledge of the content structure and of the English language, including the spelling of words, meaning and rules of grammar and composition.
�Knowledge of methods and principles for promoting and selling products and services.
�High degree of proficiency in Office 2003/2007, including Microsoft Word, Excel, and PowerPoint.

Preferred Qualifications:

�Background in Business-to-Business marketing
�Prior experience with market research or consulting is a plus

Benefits:

�Exciting and lucrative career growth opportunity
�Fast- paced and dynamic growth opportunity
�Provides the training, support and environment to excel and succeed with a leading-edge company
�We encourage you to take risks and develop creative, outside-the-box solutions to impact the value of the products and services you will offer our clients
�Maintain your individual style while adopting a consultative partnership approach
�Business casual dress environment
�Comprehensive medical, dental and vision plans, 401k, along with wellness building programs.

Silicon Valley Enterprise Tech/Business Journalist at CMSWire.com

Tue, 10 Jan 2012 22:34:55 GMT

Location: San Francisco, California, United States
URL: http://www.cmswire.com
Posted: 1/10/2012

Job Description:
SUMMARY
We are looking for an intelligent, resourceful and driven journalist with 2+ years experience covering enterprise tech and business with a focus on digital experience/content management, marketing-oriented technologies, enterprise collaboration and/or social business topics.

**** IMPORTANT ****
You must be able to commit to 1-2 articles every day. If you cannot, please do not respond.

REQUIREMENTS
* Demonstrated ability to produce professional articles against deadlines
* Be industrious and energetic
* Be creative, critical and articulate in your English mother tongue.
* Have strong research/analysis skills. Detect and filter BS. Check facts well.
* Be familiar with writing for the web and for impatient online audiences.
* Be located in San Francisco or near by
* Be willing to travel to and cover local trade shows and events

PLUSES
* An engineering or software programming background
* Experience using or deploying software geared towards online marketing
* Experience with enterprise IT project management
* An active presence in social media channels
* Video editing skills

WRITING TOPICS
You should be comfortable talking about 2 or more of these topics:

* Web publishing systems, trends, current news, product releases, etc.
* Web content management systems (technical and marketing topics)
* CRM and sales/marketing automation systems
* Online customer experience management software and concepts
* Enterprise 2.0, enterprise collaboration, social media in the enterprise, etc.
* Enterprise Content Management and Document Management Systems
* Enterprise Compliance and Records Management topics, including
legislation like e-Discovery, HIPPA, and Sarbanes Oxley

ARTICLE REQUIREMENTS
* Timely delivery = ready to publish by 1pm Eastern time
* Follow our editorial style guide
* Write smart titles and teasers
* Intelligent internal and external linking
* Intelligent application of metadata

COMPENSATION
If you make it past the 90 day trial and demonstrate strong potential, then you will be compensated in the the range of $50-65k per year. This will be a combination of base + performance pay and dependent upon your level of experience and ability to work independently.

TO APPLY
Individuals only, please provide:
1) A self description with your location, experience and educational background
2) 3 example articles you wrote that you are proud of
3) Your LinkedIn and Twitter profile URLs
4) A list of on-topic blogs you read regularly

Marketing Writer in Washington at OpenText

Tue, 10 Jan 2012 08:38:57 GMT

Location: Bellevue, Washington, United States
URL: http://www.opentext.com
Posted: 1/10/2012

Job Description:
OpenText's Fax and Document Distribution Group, the world's leading fax solution provider, is hiring a marketing writer to join its customer marketing team located in Bellevue, WA. This position requires a creative and organized writer to produce effective written communication to be used for e-mail campaigns, online ads, web sites, blogs, social media, press releases, brochures, sales training, letters, and other marketing initiatives. As the marketing writer, you will be coordinating with Customer Marketing, Partner Marketing, Product Marketing and Sales. The ideal candidate will have experience writing for technology companies and will be able to manage multiple projects at once. Attention to detail is a must.

Specific responsibilities include, but are not limited to:

.Work with product marketing to write and update Website content as needed
.Write and develop product and business unit collateral for use on web and at tradeshows
.Write and develop customer success stories
.Work with customer marketing manager and product managers to draft press releases
.Work with various team members to create campaign related blog posts
.Analyze and communicate competitive marketing activity
.Pay-per-click and banner ad writing
.Marketing email writing, editing and proof reading
.Write and develop brand and editorial guidelines documentation for partners
.Perform other related tasks as assigned

Requirements:

.Minimum of 3-5 years technology marketing writing experience, business-to-business preferred (technical writing experience a plus)
.Must have a strong command of English grammar, styles of writing, and excellent communications skills in the native English language (additional languages are a plus)
.Must possess excellent verbal and written communication skills
.Must be able to write, rewrite, and edit drafts for grammar, format, style and clarity, as well as coordinate publication efforts for website, print and broadcast media
.Strong business writing, proofreading and communications skills with the ability to meet deadlines efficiently
.Ability to prioritize tasks and adhere to schedules
.Familiarity with fax & information technology concepts and industry standards
.Must be able to work harmoniously and effectively as part of a team as well as be self-motivated.
.Able to submit recent writing samples (less than 12 months old)
.A four-year degree in Journalism, Mass Communication or English preferred
.Proficient in standard MS office programs including Microsoft Word and PowerPoint (design programs a plus)

Senior Technical Writer in San Diego at Blackbaud

Tue, 03 Jan 2012 11:09:22 GMT

Location: San Diego, California, United States
URL: http://www.blackbaud.com
Posted: 1/3/2012

Job Description:
Due to growth in our Products division, Blackbaud is searching for technical writers to join our team in our San Diego, CA. The key emphasis during the first year will be to master domain knowledge of our products, learn technical writing tools and concepts, and create user assistance content. This position offers you the chance to work with a leading software company while your work helps the greater good. The User Education team is taking technical writing to the next level so apply today! This position reports to the User Education Manager. You will be a member of a cross functional, high performing matrix team consisting of Software Engineers, Quality Assurance Analysts, Technical Writers, Interaction Designers, and a Program Manager. The Products division enjoys a casual, innovative work environment!

Performance Objectives

Major Objectives:

1. Create customer-centered user assistance content that enhances the user experience and adds value to our software products.

2. Evaluate and implement feedback about user assistance content as well as respond quickly and diplomatically to the source of the feedback.

3. Successfully work on multiple projects with concurrent and shifting deadlines. You must meet these deadlines while producing work that meets the standards of both Blackbaud and our clients.

4. Research and learn new technologies as required by the products you document and the tools and methodologies used to create user assistance content.

5. Interact with Subject Matter Experts to efficiently gather information with the goal of becoming an expert on the products you document.

6. Work closely with other team members and show initiative in improving overall documentation content and processes, and drive the implementation of these initiatives.

7. Contribute to the overall Products division by offering feedback on product specifications, developed code, and general user perspective captured through writing assistance content and learning about the products.

Training: During the first six months you will:

1. Learn and research Blackbaud software to gain an in-depth knowledge of our products. This knowledge should be gained through self-development, direct exploration, job shadowing, tutorials, and online and instructor-led seminars and trainings.

2. Learn about our clients through usability studies, client visits, observing Support calls, and by reviewing feedback from internal groups that work closely with clients on a daily basis, including Support and Consulting. 3. Learn technical writing tools and techniques from a mentor, the documentation team, tutorials, and a variety of other training opportunities.

Experience and Skills:
The person selected for this position should have a Bachelor's degree or equivalent work experience in business communications or a related field. The candidate should have strong writing abilities, proofreading skills, and attention to detail. The individual should also have an enthusiastic work ethic, passion for technology, and the discipline to manage multiple tasks. Knowledge of technical writing tools and workflows is a plus.

Technical Writer in Florida at ASG Software Solutions

Thu, 29 Dec 2011 10:25:21 GMT

Location: Naples, Florida, United States
URL: http://www.asg.com
Posted: 12/29/2011

Job Description:
ASG Software Solutions is seeking a Technical Writer to work in our Naples, FL office to create and maintain end user documentation for TMON and ZTeam products.

ASG is a recognized innovator in enterprise IT software solutions and has been optimizing 85 percent of the world's most complex IT organizations for more than 25 years. With over 1,300 employees and presence in over 30 countries, ASG creates and deploys unique software solutions that reduce cost, mitigate risk and improve service delivery throughout the IT lifecycle by providing insight and control across cloud, distributed and mainframe environments. Our customers represent a broad range of industries, including finance, healthcare, government and education, manufacturing, food and beverage, retail, telecommunications, transportation and utilities.

Selected individual will research and write install and user guides, online help, and tutorials for the TMON and ZTeam products and will be required to provide part-time editing for other ASG products. Ideal candidate is curious, detail-oriented, demonstrates strong collaboration and problem-solving skills, and has a minimalist writing style. A Degree in Technical Writing and/or Computer Science plus 2+ years working as a technical writer in the software industry is required.

� Working knowledge of FrameMaker, RoboHelp, and Acrobat
� Understand Programming: XML; XMI; JSP; Java
� Understand Web technology -- HTML; Web Services
� Comfortable with highly technical material
� Excellent command of the written word
� Proven editing and proof-reading abilities

Technical Writer - Site Operations in California at Facebook

Tue, 27 Dec 2011 09:52:05 GMT

Location: Menlo Park, California, United States
URL: http://www.facebook.com
Posted: 12/27/2011

Job Description:
Develop, write and edit documentation for the Facebook Site Operations team; Maintain existing documentation for organization, content, technical accuracy, relevance and style; Work closely with various technical personnel (engineering, design, support and data center staff) to ensure documentation satisfies technical specifications; Develop expertise as the documentation subject matter expert (SME) to expedite revisions, corrections and changes to previously published documentation; Coordinate reviews and walkthroughs with technical SMEs to complete documentation for ongoing use in the data centers; Participate in all aspects of documentation development from product planning through product release.

Responsibilities:

�Excellent writing, proofreading and editing skills
�Experience using software tools such as MediaWiki, Adobe Creative Suite (InDesign, Illustrator, Photoshop, Dreamweaver) and Microsoft Office
�General knowledge of APIs, version control systems, HTML, UNIX
�Attention to detail and proven ability to meet multiple, tight deadlines and take ownership of writing tasks from start to finish
�Strong ability to simplify software processes and procedures into understandable language, workflows and instructions
�Proven teamwork skills and flexibility. �Ability to interface with teams from various backgrounds and have the tenacity to delve into details to complete projects