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    <title>All jobs in the Functional/Business Analysis category</title>
    <description>All jobs in the Functional/Business Analysis category</description>
    <link>http://jobs.cmswire.com/feed/cat/1/all.rss</link>
    <language>en-US</language>
    <copyright>Copyright 2012 Simpler Media Group, LLC</copyright>
    <pubDate>Thu, 09 Feb 2012 22:48:05 GMT</pubDate>
    <lastBuildDate>Thu, 09 Feb 2012 22:48:05 GMT</lastBuildDate>
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      <title>Principal Business Consultant in Paris at Saba</title>
      <description>&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt; Paris, France&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href="http://www.saba.com"&gt;http://www.saba.com&lt;/a&gt;&lt;br /&gt;&lt;strong&gt;Posted:&lt;/strong&gt; 2/8/2012&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Job Description:&lt;/strong&gt;&lt;br /&gt;As part of the company's tremendous growth in EMEA, we have exciting opportunities in the EMEA consulting organization for talented Principal Consultants, who will assume responsibility for the successful implementation of the Saba solution within some of our largest and most strategic clients.&lt;br /&gt; &lt;br /&gt;You will be a highly motivated self-starter who enjoys being part of a transformation, who takes responsibility and ownership of the projects on which you are working and is comfortable operating at all levels within our clients' organisations, while making informed business decisions to drive the project to success. You will thrive on building lasting relationships with clients and providing demonstrable leadership both internally and in front of the client.&lt;br /&gt;&lt;br /&gt;As a Principal Business Consultant you will work closely with Saba clients, taking a leading role in the implementation of the Saba solution demonstrating thought leadership, best practice and a focus on adding value while establishing credibility and aligning strategy as a Trusted Advisor. &lt;br /&gt; &lt;br /&gt;You will also provide strategic and innovative recommendations to the client, while understanding the business and executive needs around how they can adapt business processes for achieving maximum value from the Saba solution.&lt;br /&gt; &lt;br /&gt;You must know how to stay organized and prioritize appropriately in a fast-paced creative environment where you will probably be managing within a complex environment.&lt;br /&gt;&lt;br /&gt;Responsibilities of the role:&lt;br /&gt;&lt;br /&gt;.Be a thought leader in Learning Management, Talent &amp; Performance Management solutions&lt;br /&gt;.Develop and deliver offerings to advise clients on how to leverage their investment in Saba&lt;br /&gt;.Deliver and facilitate key business workshops&lt;br /&gt;.Coach and lead clients on change management, process redesign, and maturity models&lt;br /&gt;.Support sales with consultative advice for prospects and development of solutions&lt;br /&gt;.Contribute to the development of internal offerings and solutions&lt;br /&gt;.Develop, maintain and share documents that drive successful results to the clients&lt;br /&gt;.Help with on-boarding and lead other consultants through internal product certification&lt;br /&gt;.Provide Business Consultancy expertise to our clients to enable our solutions to be fully integrated into the customers software systems and processes&lt;br /&gt;&lt;br /&gt;Required Skills and Experience:&lt;br /&gt;&lt;br /&gt;.Bachelor degree or equivalent demonstrable practical experience&lt;br /&gt;.Significant demonstrable experience in a consulting environment as a Functional Lead&lt;br /&gt;.Working knowledge of the implementation of solutions in a SaaS environment&lt;br /&gt;.Excellent verbal and written communication skills, with experience working with senior L&amp;D or HR executives&lt;br /&gt;.Strong Business Analysis and Functional experience&lt;br /&gt;.Experience in management of projects or PMP certification a plus&lt;br /&gt;.Willing to travel 50% of the time, with some international travel expected&lt;/p&gt;</description>
      <link>http://jobs.cmswire.com/job/2399/</link>
      <pubDate>Wed, 08 Feb 2012 11:17:22 GMT</pubDate>
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      <title>Business Analyst in Ontario at OpenText</title>
      <description>&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt; Richmond Hill, Ontario, Canada&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href="http://www.opentext.com"&gt;http://www.opentext.com&lt;/a&gt;&lt;br /&gt;&lt;strong&gt;Posted:&lt;/strong&gt; 2/3/2012&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Job Description:&lt;/strong&gt;&lt;br /&gt;OpenText is looking for a Business Analyst with knowledge and understanding of ECM solutions and business process automation for various industry verticals. As a consultant, assess and analyze client's ECM and operational requirements and design customized system solution based on industry best practices. Incumbents may combine knowledge of industry business and operational processes, Company products with those of third party products in order to assess solution needs.&lt;br /&gt;&lt;br /&gt;Position Requirements:&lt;br /&gt;&lt;br /&gt;- Deep understanding and knowledge of ECM and business process automation for various industry verticals. &lt;br /&gt;- Business/technical consulting experience with OpenText LIFECYCLE (i.e. CLM) product line including OpenText document management, records management, workflow, forms and reports. &lt;br /&gt;- Business consulting skills with a technical skew including the ability to lead JAD sessions, document business and functional requirements, analysis, design, and implementation validation.&lt;br /&gt;- Strong understanding of at least one IT solution implementation methodology. &lt;br /&gt;-Must have excellent oral and written communications, inter-personal, and meeting facilitation skills and experience. &lt;br /&gt;- Project scoping and estimating experience for tasks aligned to knowledge domain.&lt;br /&gt;&lt;br /&gt;Travel:&lt;br /&gt;&lt;br /&gt;- Be able to travel anywhere in North America. &lt;br /&gt;- Be able to travel up to 100% of the time though the typical expectation is more typically 75%. &lt;br /&gt;-Be available for full time employment.&lt;br /&gt;&lt;br /&gt;Nice to have Skills:&lt;br /&gt;&lt;br /&gt;- Experience with IT Change Management standards (i.e. ITIL). &lt;br /&gt;- Experience with information management business trends and solution trends. &lt;br /&gt;- Experience with ECM strategy development. &lt;br /&gt;- Experience with ECM solution implementation roadmap planning. &lt;br /&gt;- Experience delivering webinars and other briefings with a potentially large audience&lt;/p&gt;</description>
      <link>http://jobs.cmswire.com/job/2388/</link>
      <pubDate>Fri, 03 Feb 2012 14:37:04 GMT</pubDate>
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      <title>Senior Business Solutions Analyst in San Jose at Adobe</title>
      <description>&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt; San Jose, California, United States&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href="http://www.adobe.com"&gt;http://www.adobe.com&lt;/a&gt;&lt;br /&gt;&lt;strong&gt;Posted:&lt;/strong&gt; 2/2/2012&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Job Description:&lt;/strong&gt;&lt;br /&gt;As a Senior BSA, you are the key driver toward the development of state of the art marketing functionality for Adobe. You are passionate about all aspects of marketing - demand generation, web strategy, data management, social media, search engine optimization and lead nurturing to name a few. You have a critical partnership role, working closely with marketing subject matter experts to define to-be processes, PMs to develop project plans, work breakdown structures and deliverables for overall solution delivery, with other BSAs both within Adobe and the acquired company, as well as with business partners. To be successful, you must be a well-rounded individual who thrives in a fast paced, demanding environment with the willingness to dig deep into details as well as the ability to assess the big picture. You must be able to think outside the box since it is the responsibility of the position to come up with solutions for real-life problems. You must be self-driven and able to work with ambiguous requirements with little or no guidance.&lt;br /&gt;&lt;br /&gt;Responsibilities&lt;br /&gt;&lt;br /&gt;This position will be working collaboratively with business units and other IT team members to:&lt;br /&gt;&lt;br /&gt;.Assist business stakeholders in defining requirements. &lt;br /&gt;.Translate the business requirements, strategies and goals into an IT solution.&lt;br /&gt;.Serves as a technology thought leader for assigned business functions, focus on marketing and product, and advises business partners accordingly.&lt;br /&gt;.Research, analyze, and recommend solutions which meet the business needs.&lt;br /&gt;.Interface with business users and technical staff to translate business user requirements into technical documentation such as use cases, process diagrams, functional design documents, and other system documentation required by project lifecycle methodologies.&lt;br /&gt;.Analyze business requirements, explore and evaluate various options, configure the application to meet requirements, and coordinate testing with QA and User Acceptance testers.&lt;br /&gt;.Translate business architecture through the elicitation and definition of functional requirements.&lt;br /&gt;.Produce system documentation and data flows.&lt;br /&gt;.Interface on a day to day basis with other solution analysts, business users, engineers and IT managers to support business operations.&lt;br /&gt;.Be a major player in business process improvement and a catalyst for building mature processes.&lt;br /&gt;.Develop business specifications for application development or enhancements and be the key interface between users and engineers.&lt;br /&gt;&lt;br /&gt;Requirements:&lt;br /&gt;&lt;br /&gt;.Obviously intelligent with a passion for marketing and IT but ego in check; eager to collaborate to envision and build the best solution.&lt;br /&gt;.Innovation, creativity and an outside-the-box mindset are all keys to your success as you work with stakeholders and delve into the real business needs of the client and not just take the face value of what the needs may be.&lt;br /&gt;.Self motivated with strong leadership and presence.&lt;br /&gt;.The ability to build credibility and trust with both team members and senior management.&lt;br /&gt;.Excellent presentation oral and written communication skills.&lt;br /&gt;.Strong negotiation and conflict-resolution skills.&lt;br /&gt;.Ability to lead by influence and impact business decisions/processes through effective networking.&lt;br /&gt;.Ability to balance multiple tasks/priorities, consistently meeting deadlines.&lt;br /&gt;.Ability to defuse tension among project team, should it arise.&lt;br /&gt;.Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.&lt;br /&gt;.Must possess critical thinking, problem solving, and decision-making skills.&lt;br /&gt;BA/BS degree in Computer Science, Business or related field.&lt;br /&gt;.Minimum 10 years writing IT requirements experience in a complex work environment.&lt;br /&gt;.Minimum of 10 years performing the specification and analysis of functional, nonfunctional, and information requirements in order to develop the specifications of an IT solution -&lt;br /&gt;.Experience with Marketing automation and solutions.&lt;br /&gt;.Proficiency in documenting Use Cases, Requirements, Activity Diagrams, Sequence Diagrams and Data Flow Diagrams in a technical environment.&lt;br /&gt;.Experience participating in JAD/RAD/AGILE /Waterfall scrum sessions.&lt;br /&gt;.Advanced proficiency with use of Microsoft Office applications including, Word, MS Project, Excel and Visio and other tools that facilitate the requirements gathering and design phases of the SDLC.&lt;/p&gt;</description>
      <link>http://jobs.cmswire.com/job/2382/</link>
      <pubDate>Thu, 02 Feb 2012 09:21:03 GMT</pubDate>
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      <title>Sitefinity Business System Analyst in Bulgaria at Telerik</title>
      <description>&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt; Sofia, Bulgaria&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href="http://www.telerik.com"&gt;http://www.telerik.com&lt;/a&gt;&lt;br /&gt;&lt;strong&gt;Posted:&lt;/strong&gt; 1/31/2012&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Job Description:&lt;/strong&gt;&lt;br /&gt;Telerik is looking for a talented Sitefinity Business System Analyst to join the company's Sitefinity Sales team. As a member of Telerik's Sales team you will be responsible for set up and maintain products, licenses and support packages, as well as answer questions regarding product versions. On this position, you will work closely to improve current sales system and process.&lt;br /&gt;&lt;br /&gt;You will be spending your time on:&lt;br /&gt;&lt;br /&gt;.Set up and maintain our internal Ecommerce Systems that consists of products, licenses, support packages, MPUs, SKUs, automated emails, and legal agreements &lt;br /&gt;.Answer customer service requests to better understand their needs and work on improving the customer experience. &lt;br /&gt;.Critically evaluate customer feedback gathered from multiple sources and prioritize customer requests. &lt;br /&gt;.Interpret customer business needs and translate them into applicable and operational requirements of the product. &lt;br /&gt;.Serves as the conduit between the customer community (internal and external customers) and the software and web development teams through which requirements flow. &lt;br /&gt;.Develop requirements specifications according to standard templates, using natural language. &lt;br /&gt;.Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. &lt;br /&gt;.Be the liaison between the business units, technology teams, and legal department.&lt;br /&gt;&lt;br /&gt;You will be the person who has:&lt;br /&gt;&lt;br /&gt;.A degree in Computer Science, Business Administration or related field &lt;br /&gt;.Previous technical background will be considered a plus &lt;br /&gt;.Strong analytical and product management skills required &lt;br /&gt;.Experience with ERP or CRM will be considered an advantage&lt;br /&gt;.HTML or CSS programming experience is a plus&lt;br /&gt;.Research skill-set &lt;br /&gt;.Fluency in the English language &lt;br /&gt;.Excellent verbal and written communication skills &lt;br /&gt;.Ability to work and think through problems independently and with a team &lt;br /&gt;.Strong MS Office skills - especially PowerPoint and Excel &lt;br /&gt;.Ability and desire to constantly learn and gain new skills &lt;br /&gt;.Down-to-earth, creative, driven and friendly personality&lt;br /&gt;&lt;br /&gt;If you are looking for:&lt;br /&gt;&lt;br /&gt;.A chance to join a team and a company globally recognized for its cutting-edge products&lt;br /&gt;.A constant stream of exciting challenges and a broad range of resources to solve them&lt;br /&gt;.Informal, friendly and knowledge-sharing environment with open communication and smart people around you&lt;br /&gt;.The opportunity to experience awesome "Agile" methodologies such as "Scrum"&lt;br /&gt;.Hands-on product development with a worldwide effect upon millions of people&lt;br /&gt;.A dynamic opportunity for professional and personal growth enhanced through a large library, development programs, trainings and regular performance assessment&lt;br /&gt;.A company with a social and benefits program that allows you to concentrate on your job and career&lt;br /&gt;.A company that pays for people, not for positions&lt;/p&gt;</description>
      <link>http://jobs.cmswire.com/job/2375/</link>
      <pubDate>Tue, 31 Jan 2012 10:34:16 GMT</pubDate>
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      <title>Senior Business Analyst in London at Microsoft</title>
      <description>&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt; London, United Kingdom&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href="http://www.microsoft.com"&gt;http://www.microsoft.com&lt;/a&gt;&lt;br /&gt;&lt;strong&gt;Posted:&lt;/strong&gt; 1/25/2012&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Job Description:&lt;/strong&gt;&lt;br /&gt;Microsoft Advertising is looking for a highly motivated Senior Business analyst to drive excellence in Sales opportunity management &amp; sales forecasting. Are you experienced in partnering with sales management to maximise revenue? Do you love to dive into the details to identify trends and then build strategies for change? Are you passionate about creating scaleable, seamless processes to drive business rigour. If so, we have a great opportunity for you to take that crucial next step in your career.&lt;br /&gt;&lt;br /&gt;Role Purpose:&lt;br /&gt;The Senior Business Analyst is responsible for driving the key business insight, quota opportunity &amp; pipeline management and sales forecasting processes. You will develop tools and processes to support data-driven business rigour, accurate forecasting and a deep understanding of business health across sales. This is a high visibility role interfacing with individuals from all levels - from sales support to senior management and requires the ability to drive considerable change in sales behaviour and practice, via influence and education.&lt;br /&gt;&lt;br /&gt;Team/Department Mission:&lt;br /&gt;MSA connects the world's top advertisers and publishers through targeted digital marketing strategies and technologies. At MSA we provide great customer service, intelligent media planning, customer targeting and profiling and integrated marketing programs to help our clients succeed in the digital marketplace.&lt;br /&gt;&lt;br /&gt;MSA's network solutions are entrenched in deep technology, rigorous analytics and rich understanding of our clients' needs. As an industry leader in the advertising market, the decisions made in this team shape and impact not only the future of Microsoft but of the entire industry.&lt;br /&gt;&lt;br /&gt;The A&amp;O UK Business Excellence team is chartered to drive sales excellence, insights &amp; productivity across the A&amp;O UK sales organization, working in collaboration with our partners in EMEA &amp; Corp to develop &amp; enable initiatives that deliver impact &amp; results through a process of continuous improvement.&lt;br /&gt;&lt;br /&gt;Key Accountabilities:&lt;br /&gt;.Design and management of the weekly Sales opportunity and forecasting processes&lt;br /&gt;.Accurate sales forecasting&lt;br /&gt;.Sales quota management&lt;br /&gt;.Working with large amounts of often inconsistent data, have an ability to quickly translate this into actionable insights and recommendations understandable to a sales audience&lt;br /&gt;.Interface with individuals at all levels in sales and drive change where required to improve business rigour&lt;br /&gt;.Evaluate the key metrics being used to measure A&amp;O UK &amp; innovate both design and production to land on both the most efficient and most effective way to meet business needs. This will include working with a number of groups both within and external to A&amp;O UK to identify, collate, analyse and distribute key metrics and analytics.&lt;br /&gt;.Evaluate the regular reporting currently being produced &amp; innovate both design and production to land on both the most efficient and most effective way to meet business needs&lt;br /&gt;.Prepare regular pro-active sales analysis, highlighting business issues and determining root causes. Build recommendations for improvements where appropriate and support implementation&lt;br /&gt;.Work closely with Business Excellence, ASG, Sales, Finance, EMEA &amp; Corp to facilitate operational issue resolution and to drive improvements in tools &amp; reporting functionality. This will include work to improve data &amp; tool quality, reporting hierarchies etc.&lt;br /&gt;&lt;br /&gt;What would you need to be successful as a Senior Business analyst? &lt;br /&gt;.A successful and sustained track record in senior analyst roles, able to knit together your commercial, analytical and communication skills to drive business solutions&lt;br /&gt;.Proven track record in breaking down complex issues and processes into simple solutions&lt;br /&gt;.Deep experience working with sales organisations including driving sales planning, opportunity &amp; forecasting strategy&lt;br /&gt;.Ability to coach and challenge sales management to greater success through business rigour&lt;br /&gt;.Outstanding ability to build virtual teams and quickly gain trust and respect of business partners and peers&lt;br /&gt;.Resourceful problem-solver, leveraging internal and external resources where and when needed to do what's right for the customer and Microsoft&lt;br /&gt;&lt;br /&gt;Essential Experience:&lt;br /&gt;.Experience within a corporate environment preferably with in the media or software industries&lt;br /&gt;.Experience in data mining and analytics&lt;br /&gt;.Experience in product or project management&lt;br /&gt;&lt;br /&gt;Technical/Functional Skills&lt;br /&gt;.Proven track record of leveraging technology to continuously find ways to innovate &amp; scale&lt;br /&gt;.Strong excel and access skills&lt;br /&gt;.Excellent analytical skills&lt;br /&gt;&lt;br /&gt;Personal Attributes/Interpersonal Skills:&lt;br /&gt;.Great listening skills with ability to probe for business process pains and opportunities&lt;br /&gt;.Organizational Agility: Ability to handle ambiguity, juggle many topics at once and prioritize effectively&lt;br /&gt;.Impact &amp; Influence: Confidence dealing with people at all levels of an organization based on significant field sales experience, fully capable of challenging established practices, strong ability to generate buy-in and support to achieve desired business outcomes&lt;br /&gt;.Communication: Ability to communicate effectively both written and verbally at all levels of the organisation&lt;br /&gt;&lt;br /&gt;Qualifications:&lt;br /&gt;.Bachelors Degree preferred&lt;br /&gt;&lt;br /&gt;Salary: &lt;br /&gt;.Competitive salary, plus bonus, company car and company stocks and benefits&lt;/p&gt;</description>
      <link>http://jobs.cmswire.com/job/2364/</link>
      <pubDate>Wed, 25 Jan 2012 11:58:00 GMT</pubDate>
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      <title>Business Analyst -- Technical in Charleston at Blackbaud</title>
      <description>&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt; Charleston, South Carolina, United States&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href="http://www.blackbaud.com"&gt;http://www.blackbaud.com&lt;/a&gt;&lt;br /&gt;&lt;strong&gt;Posted:&lt;/strong&gt; 1/23/2012&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Job Description:&lt;/strong&gt;&lt;br /&gt;The Business Analyst will design and lead the development of technical solutions, including data conversions, system customizations, and custom applications. The candidate will be responsible for business analysis, requirements gathering, identification of QA test scenarios, conversion mapping, client/project management and communication of results. Experience in the nonprofit sector and/or with Blackbaud products is desired but not mandatory. Database proficiency and a software development background is preferred, with a preference for SQL, VB.Net, and VB6 experience.&lt;br /&gt;&lt;br /&gt;Responsibilities: &lt;br /&gt;.Consults with clients to gather information about program needs, objectives, functions, features, and input and output requirements. &lt;br /&gt;.Develops detailed business user requirements, system configuration documentation, test scripts, workflow procedures and rules. &lt;br /&gt;.Works together with Consultants and Projects Managers to ensure the client's business needs have been met. &lt;br /&gt;.Writes and maintains functional specifications. &lt;br /&gt;.Develops and maintains plans outlining steps and time tables for developing programs. &lt;br /&gt;.Provides technical project oversight and management &lt;br /&gt;.Builds effective relationships with business units to develop a "joint" vision. &lt;br /&gt;.Participates in industry and other professional networks to ensure awareness of industry standards, trends and best practices in order to strengthen organizational and technical knowledge. &lt;br /&gt;.Performs other related duties as assigned. &lt;br /&gt;.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.&lt;br /&gt;&lt;br /&gt;Experience and Skills:&lt;br /&gt;.Writing reports, business correspondence, and procedure manuals. &lt;br /&gt;.Must also be familiar with most aspects of applications and/or systems support life cycle (includes having working knowledge of .Net and SQL). &lt;br /&gt;.Must have demonstrated ability to implement technical solutions to meet user requirements and have strong communication skills. &lt;br /&gt;.Must be a team player, willing to work in a fast paced environment and be willing for extended work hours due to overall group support efforts. &lt;br /&gt;.Travel is required (up to 50%).&lt;/p&gt;</description>
      <link>http://jobs.cmswire.com/job/2359/</link>
      <pubDate>Mon, 23 Jan 2012 14:55:17 GMT</pubDate>
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      <title>Principal User Experience Researcher in New York at Squarespace</title>
      <description>&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt; New York, New York, United States&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href="http://www.squarespace.com"&gt;http://www.squarespace.com&lt;/a&gt;&lt;br /&gt;&lt;strong&gt;Posted:&lt;/strong&gt; 1/16/2012&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Job Description:&lt;/strong&gt;&lt;br /&gt;Design meets technology at Squarespace, where we build intuitive apps with exquisite UIs. TechCrunch says we are 'taking an Apple-esque approach to [our] tools' and The Wall Street Journal says 'this is the kind of software the Internet has been crying out for.' Our mission is to help people look great online. Take a look at what we are working on: http://sqsp.me/w1uLK6&lt;br /&gt; &lt;br /&gt;At Squarespace our mission is to help people look great online and give them beautiful and easy to use tools to make that happen. We are seeking a user experience researcher for our Product Marketing group that will drive research efforts around Squarespace's current and prospective users and apply those to product, design, and marketing efforts.&lt;br /&gt;&lt;br /&gt;Responsibilities:&lt;br /&gt;&lt;br /&gt;·Design and conduct user research studies, including surveys, usability studies, field studies, focus groups, concept testing, messaging tests, ethnographic field studies, competitive evaluations, participatory design sessions, and brand tracking studies.&lt;br /&gt;·Convert research findings into actionable results.&lt;br /&gt;·Collaborate with product, design and marketing teams to develop research plans and define and prioritize research questions.&lt;br /&gt;·Assess key usability problem areas and opportunities for improvement.&lt;br /&gt;·Effectively communicate research findings, and make and defend recommendations, across organization.&lt;br /&gt;·Drive product and marketing improvements in collaboration with cross-functional stakeholders.&lt;br /&gt;·Manage outside research projects from inception to conclusion, including managing RFP processes, recommending appropriate methodologies, and managing vendor relationships to produce reports meeting desired information objectives.&lt;br /&gt;·Identify and synthesize secondary research to complement primary research.&lt;br /&gt;&lt;br /&gt;Requirements:&lt;br /&gt;&lt;br /&gt;·BA/BS or MS degree preferred in HCI, CS, psychology or related field.&lt;br /&gt;·At least 5 years of relevant work experience, including knowledge of a wide range of research methods and techniques such as lab-based usability studies, field research, creation of user personas, participatory design and survey design.&lt;br /&gt;·Research experience with consumer Internet products and mobile applications; experience conducting global research a plus.&lt;br /&gt;·Able to develop creative approaches to researching complex user experience problems and convey ideas in a tangible form.&lt;br /&gt;·Passion for consumer Internet products.&lt;br /&gt;·Comfortable working both autonomously and collaboratively with multi-disciplinary teams.&lt;br /&gt;·Excellent analytical ability, especially with regard to observation of user behavior.&lt;br /&gt;·Strong oral and written communication skills.&lt;br /&gt;·Strong knowledge of secondary research resources, including market research firms and other vendors.&lt;br /&gt;·Self-motivated and execution-oriented.&lt;br /&gt;·Excellent taste.&lt;br /&gt;&lt;br /&gt;Every Squarespace employee gets $5,000 to customize their own tech setup, has 100% paid health care, receives 6% 401k match, and enjoys lunch and snacks every day. To top it off, we are profitable and have raised $38.5 million from Accel and Index.&lt;/p&gt;</description>
      <link>http://jobs.cmswire.com/job/2344/</link>
      <pubDate>Mon, 16 Jan 2012 11:50:09 GMT</pubDate>
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      <title>Business Analyst in Redmond at Microsoft</title>
      <description>&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt; Redmond, Washington, United States&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href="http://www.microsoft.com"&gt;http://www.microsoft.com&lt;/a&gt;&lt;br /&gt;&lt;strong&gt;Posted:&lt;/strong&gt; 1/12/2012&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Job Description:&lt;/strong&gt;&lt;br /&gt;We are looking for an outstanding Business Analyst with strong process improvement skills and knowledge of the Premier business. This Ops PM position role will have an address book title of Business Analyst. The Business Analyst is responsible for defining, implementing and optimizing global processes/tools for the two billion dollar Premier Support division. Premier is making a substantial investment in its tooling infrastructure. The investment enables the growth of the Premier business and significantly improves operations performance by: 1) Simplifying the Premier eco-system 2) Driving global consistency in tooling and procedures while retiring regional solutions, 3) Improving field productivity through automation and simplification, 4) Enabling the success of new tooling by landing change through structured program releases that leverage field input and involvement, 5) Providing better, more reliable business intelligence.&lt;br /&gt;&lt;br /&gt;Responsibilities:&lt;br /&gt;.Typically, the Business Analyst will work within a business capability org structure that includes a Capability Owner, Capability Architect, and Capability Engineer.&lt;br /&gt;.Scope programs, prioritize business requirements, develop new business models and expanded capabilities, develop tooling requirements.&lt;br /&gt;.Be the capability domain specialist, identify risk and potential mitigation based on domain expertise.&lt;br /&gt;.Provide L3/L4 support for the assigned capability. Manage resources in matrix structure, manage schedules, budgeting, communications, scope and change control.&lt;br /&gt;.Define and document processes for assigned areas within capability, manage data quality, manage stakeholder relationships, drive efficiency and effectiveness of process, and manage process metrics and performance.&lt;br /&gt;.Manage customer/partner change requests and develop business scenarios and requirements. Lead readiness and deployments, roll out, landing, and adoption of projects. Follow Field Enablement framework for project deployments.&lt;br /&gt;.Be the process SME on capability projects and cross-capability projects. Be the customer/partner advocate and manage customer feedback.&lt;br /&gt;.Work across multiple lines of business / projects to create a holistic understanding of changes impacting a given geography, role and/or tooling/procedure area. Own communications and development of stakeholder networks.&lt;br /&gt;&lt;br /&gt;Required Qualifications:&lt;br /&gt;.4+ years of experience managing / defining tooling requirements, providing business/operations SME contributions to tooling projects, and developing work procedures on a global scale; or equivalent experience. &lt;br /&gt;.Proven ability to simplify complex business rules, processes and procedures (or equivalent in related experience).&lt;br /&gt;.Bachelor's degree in related field or 10+ years of relevant experience.&lt;br /&gt;.Business acumen and demonstrated leadership in leveraging Business Intelligence concepts, technology and infrastructure to drive value for a large organization like Microsoft.&lt;br /&gt;.High collaborative capacity and social skills - demonstrated practice of including stakeholders in activities that impact them and ability to build consensus among stakeholders with different interests.&lt;br /&gt;.Demonstrated ability to make prioritization decisions based statistical data and financial benefit / risk.&lt;br /&gt;.Ability to be sensitive to regional and cultural differences while driving the implementation of globally consistent tooling and procedures.&lt;br /&gt;.Communication - a strong appreciation for communication in all directions of the organization, the ability to clearly articulate ideas and direction, and a willingness to listen to others.&lt;br /&gt;.Portfolio and project management - constantly drive for results, know how to set objectives and break work down into steps, know how to organize and measure people and activities, manage interdependencies among initiatives .&lt;br /&gt;.Core MS competencies must include strong skills in confidence, cross-team collaboration, interpersonal awareness, and impact/influence.&lt;br /&gt;.Ops PM competencies required are analytical problem solving, project management, strategic insight, global process management, and global insight.&lt;br /&gt;.Domestic and international travel may be required depending on phases and needs of project.&lt;br /&gt;&lt;br /&gt;Preferred Qualifications:&lt;br /&gt;.Knowledge of the Premier Services business and the as is tooling, processes and procedures.&lt;br /&gt;.Experience with modeling tools such as Visio.&lt;br /&gt;.Understanding of Six Sigma concepts and/or Six Sigma certification.&lt;br /&gt;.Experience with deployment of an ERP / CRM system, e.g. SAP, Oracle, Siebel, etc.&lt;/p&gt;</description>
      <link>http://jobs.cmswire.com/job/2335/</link>
      <pubDate>Thu, 12 Jan 2012 11:27:56 GMT</pubDate>
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      <title>Business Analyst in Massachussetts at Avid</title>
      <description>&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt; Burlington, Massachussetts, United States&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href="http://www.avid.com"&gt;http://www.avid.com&lt;/a&gt;&lt;br /&gt;&lt;strong&gt;Posted:&lt;/strong&gt; 1/9/2012&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Job Description:&lt;/strong&gt;&lt;br /&gt;Our Customer's success is our success. From the most prestigious, award-winning productions, to music and movies made at home, Avid creates the technology that people use to make the most listened to, most watched and most loved media in the world. The shows, commercials, and news programs you watch on TV. The entertaining video and film stories you see on the web and on the big screen. The personal audio and video treasures that people make at home to preserve their favorite moments in life. Our innovative digital audio and video solutions continue to revolutionize the art of creative storytelling, and have earned us dozens of awards, including 2 Oscar® statuettes, a Grammy®, and 14 Emmys®. If you want to be a part of this media industry and think you have what it takes to contribute to our Customer's success through the following opportunity then send us your credentials. &lt;br /&gt;&lt;br /&gt;This position is responsible for helping to establish a world class infrastructure of process and tools that enable the Avid Customer Success Delivery teams to provide maximum attention to our customers. &lt;br /&gt;&lt;br /&gt;This position manages/owns deliverables required by Customer Success Enablement initiatives. This position will work closely with the Customer Success team to build business solutions and over time is expected to be the subject matter expert on process standards and best practices.&lt;br /&gt;&lt;br /&gt;Responsibilities may also include, but are not limited to; gathering requirements, writing functional specifications, establishing project documentation, communication and training materials. &lt;br /&gt;&lt;br /&gt;The successful candidate will also be skilled at working with key users to continually improve business processes; managing projects throughout the entire systems development life cycle; and developing and executing test plans.&lt;br /&gt;&lt;br /&gt;Desired Skills &amp; Experience&lt;br /&gt;&lt;br /&gt;- Responsible for capturing and documenting processes and build the mechanism to ensure adherence to each process&lt;br /&gt;- Works closely with the Customer Success Delivery and IT teams to ensure ongoing tuning of the CRM solution&lt;br /&gt;- Collaborate with business teams to define business requirements for business solutions&lt;br /&gt;- Work closely with cross functional teams and development of business use cases which address the full scope of Avid's business model&lt;br /&gt;- Develop future state process flow diagrams and related deliverables&lt;br /&gt;- Demonstrates knowledge and use of departmental resources, policies and procedures&lt;br /&gt;- Manages cross functional programs and projects through entire project life cycle (design, build, test, implement, etc)&lt;br /&gt;- Manage schedule, project plan and resources for Customer Success initiatives&lt;br /&gt;- Effectively identifies and solves project issues &lt;br /&gt;- Create strategy and implements risk mitigation and contingency plans&lt;br /&gt;- Strong organizational, presentation, communication and customer service skills&lt;br /&gt;&lt;br /&gt;Position Requirements:&lt;br /&gt;&lt;br /&gt;- 5+ years experience related work experience&lt;br /&gt;- Bachelors degree in business or equivalent work experience&lt;br /&gt;- Experience with customer service, IT, sales, marketing and professional services functions&lt;br /&gt;- Exceptional analytical skills&lt;br /&gt;- Excellent communication and business writing skills&lt;br /&gt;- Knowledge of MS Office, including excellent Excel &amp; Power Point skills&lt;br /&gt;- Experience with creating and executing on project work plans&lt;br /&gt;- Knowledge and experience of managing Salesforce.com related projects preferred&lt;/p&gt;</description>
      <link>http://jobs.cmswire.com/job/2313/</link>
      <pubDate>Mon, 09 Jan 2012 12:11:15 GMT</pubDate>
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      <title>Quality Assurance Analyst in Montreal at OpenText</title>
      <description>&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt; Montreal, Quebec, Canada&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href="http://www.opentext.com"&gt;http://www.opentext.com&lt;/a&gt;&lt;br /&gt;&lt;strong&gt;Posted:&lt;/strong&gt; 1/4/2012&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Job Description:&lt;/strong&gt;&lt;br /&gt;Nstein, a division of Open Text, develops Java based linguistic technologies for advanced data analysis in mission critical applications.  The Quality Assurance Analyst-OTCA has a priority to work closely with a team of highly skilled developers, contributing himself to the quality assurance process of this high-performance and innovative product. More specifically, the chosen candidate must demonstrate high motivation and dynamism built on past experiences in Software Quality Assurance environment.  As a member of the Research &amp; Development team, the Quality Assurance Analyst OTCA will report directly to the Director Software Development and must accomplish the following tasks: &lt;br /&gt;&lt;br /&gt;.Validate software installation processes on various platforms&lt;br /&gt;.Establish test strategies and test plans based on software specifications&lt;br /&gt;.Perform manual tests from the software interface&lt;br /&gt;.Program automated test beds for various API calls&lt;br /&gt;.Evaluate respect of Best Practices by developers &lt;br /&gt;.Document defects in Defect Tracking System&lt;br /&gt;.Maintain communication with developers in order to track defect resolution&lt;br /&gt;.Communicate Software Quality status to Project and Product Managers &lt;br /&gt;.Participate in project documentation and review&lt;br /&gt;.Suggests usability improvements&lt;br /&gt;&lt;br /&gt;Position Requirements:&lt;br /&gt;&lt;br /&gt;Essential&lt;br /&gt;.At least 3 years of pertinent experience in quality assurance (preferably testing software in PHP and Java as well as web applications);&lt;br /&gt;.Good expertise in XML and related technologies (XSLT, XPath);&lt;br /&gt;.Good expertise on Linux and Windows environment;&lt;br /&gt;.Excellent communication skills in French and/or English both spoken and written and the ability to work collaboratively in a cross-functional team to create exceptional value;&lt;br /&gt;.The candidate must have demonstrated, in his or her past jobs, the ability to be extremely rigorous and resourceful, with an exceptional desire of accomplishing a perfect job; &lt;br /&gt;.Great organizational skills and ability to track multiple test executions while delivering results in a timely manner&lt;br /&gt;.Strong sense of ownership, customer focus and ability to dive deep into details &lt;br /&gt;.Demonstrated creativity and initiative in improving test coverage and effectiveness&lt;br /&gt;.Proficiency with automated tools for functional and load testing (Load Runner, SoapUI);&lt;br /&gt;.Proficiency with some test management system such as Testlink;&lt;br /&gt;.Experience of developing and driving the adoption of quality-centric development practice&lt;br /&gt;&lt;br /&gt;Asset&lt;br /&gt;.Experience with Agile (SCRUM) development practice;&lt;br /&gt;.Good database and SQL (MySql, Oracle, SQLServer) knowledge; &lt;br /&gt;.Experience in data mining and search engines is a definite asset;&lt;br /&gt;.Knowledge of J2EE, Tomcat;&lt;br /&gt;.Knowledge of frameworks such as JUnit, Spring and Ajax;&lt;br /&gt;.Proficiency in Eclipse, SVN, Ant and Maven;&lt;br /&gt;.Knowledge of defect tracking tools (JIRA);&lt;br /&gt;.Past software development experience either in Java or PHP is a plus&lt;/p&gt;</description>
      <link>http://jobs.cmswire.com/job/2303/</link>
      <pubDate>Wed, 04 Jan 2012 08:30:48 GMT</pubDate>
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      <title>Business Analyst in New York at IBM</title>
      <description>&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt; New York, New York, United States&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href="http://www.ibm.com/us/en/"&gt;http://www.ibm.com/us/en/&lt;/a&gt;&lt;br /&gt;&lt;strong&gt;Posted:&lt;/strong&gt; 12/30/2011&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Job Description:&lt;/strong&gt;&lt;br /&gt;The Business Analyst is directly accountable/responsible for successful delivery of Public Sector EIM process transformation and change management initiatives. The Business Analyst will also have direct involvement in business case development and performance measurement. It will be essential that the Business Analyst have a understanding of Healtchcare industry and operations. This individual provides hands-on leadership, direction, and mentoring to the team as well as manages client relationships throughout the full lifecycle. Position requires candidates to be willing and able to travel up to 100%.&lt;br /&gt;&lt;br /&gt;Required:&lt;br /&gt;·Bachelor's Degree&lt;br /&gt;·At least 4 years experience in consulting firm with consulting responsibilities&lt;br /&gt;·At least 4 years experience in work streams or engagements involving process transformation and change management initiatives&lt;br /&gt;·At least 4 years experience in process definition, analysis, design, and implementation&lt;br /&gt;·At least 4 years experience in requirements definition and mapping&lt;br /&gt;·At least 4 years experience in test strategy/plan definition, scenario, and script development&lt;br /&gt;·At least 4 years experience in management of UAT execution&lt;br /&gt;·At least 4 years experience in change Management planning through implementation&lt;br /&gt;·At least 4 years experience in hands-on developed project deliverables - formal/structured methodology&lt;br /&gt;·At least 2 years experience in working within the Healthcare Industry&lt;br /&gt;·Readiness to travel 75% travel annually&lt;br /&gt;·U.S. citizenship required&lt;br /&gt;·English: Basic knowledge&lt;br /&gt;&lt;br /&gt;Preferred&lt;br /&gt;English : Intermediate&lt;/p&gt;</description>
      <link>http://jobs.cmswire.com/job/2298/</link>
      <pubDate>Fri, 30 Dec 2011 13:01:56 GMT</pubDate>
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      <title>Business Analyst in London at Convio</title>
      <description>&lt;p&gt;&lt;strong&gt;Location:&lt;/strong&gt; London, United Kingdom&lt;br /&gt;&lt;strong&gt;URL:&lt;/strong&gt; &lt;a href="http://www.convio.com/"&gt;http://www.convio.com/&lt;/a&gt;&lt;br /&gt;&lt;strong&gt;Posted:&lt;/strong&gt; 12/27/2011&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Job Description:&lt;/strong&gt;&lt;br /&gt;The Business Analyst (Change Manager) will enable our charity clients to communicate, deliver services and change to enable operational effectiveness and ultimately raise money online.&lt;br /&gt;&lt;br /&gt;Convio - U.K., is seeking an experienced Business Analyst (Change Manager) to join our exciting and dynamic company. We work with household-name charity clients like UNICEF UK, Cancer Research UK, Action for Children and Salvation Army UK &amp; Ireland. You'll be part of a growing, secure company, where you can shape your own career and fulfill your ambitions.  You will work with a passionate and expert team, with amazing clients, flexible working hours, competitive benefits package and based in London offices.&lt;br /&gt;&lt;br /&gt;Core Accountabilities:&lt;br /&gt;&lt;br /&gt;·Reliably and consistently deliver complex client projects&lt;br /&gt;·Building strong and valuable client relationships and networks to exploit further business opportunities and develop brand credibility&lt;br /&gt;·A growing flow of profitable income from your clients&lt;br /&gt;·Managing interpersonal client and internal support relationships to maximise efficiency&lt;br /&gt;·Analyse, capture and test client requirements to enable the successful delivery of projects and initiatives&lt;br /&gt;·Understand client requirements and turn into technical specifications&lt;br /&gt;·Provide change management and training support for products and services delivered to clients&lt;br /&gt;·Maintain a good working knowledge of online systems and current developments in web based client facing applications and new media    &lt;br /&gt;·Performance indicators Income this quarter and next quarter.&lt;br /&gt;·Billing efficiency.&lt;br /&gt;&lt;br /&gt;Skills and knowledge required:&lt;br /&gt;&lt;br /&gt;·Excellent communication skills&lt;br /&gt;·Excellent requirements gathering, workshop and facilitation skills&lt;br /&gt;·Excellent personal organisation skills&lt;br /&gt;·Appreciation of digital technologies and charities&lt;br /&gt;·Entrepreneurial and new business focused&lt;br /&gt;·Good decision making skills&lt;br /&gt;·Experienced helping organisations through change including the provision of training&lt;br /&gt;·Enthusiastic and self motivated being an effective team player &lt;br /&gt;&lt;br /&gt;Work and life experience required:&lt;br /&gt;&lt;br /&gt;·Proven experience of managing projects within multi-disciplined agencies, consultancies or clients. We would expect to see at least five years of analysis and change management experience.&lt;br /&gt;·Experience of working with not-for-profit clients would be a strong advantage.      &lt;br /&gt;·Potential required: This role has the capability to progress to Portfolio Manager or Digital Consultant over time &lt;br /&gt;·Degree level qualification or higher&lt;br /&gt;·Enthusiastic user of digital technologies&lt;br /&gt;&lt;br /&gt;Benefits:&lt;br /&gt;&lt;br /&gt;We have exciting new projects awaiting the successful candidate and would welcome an immediate starter. We're a company that tells you the truth about your compensation and benefits - and we're offering an excellent package including:&lt;br /&gt;&lt;br /&gt;·Base salary dependent on experience&lt;br /&gt;·Potential for performance-related quarterly bonuses&lt;br /&gt;·Pension contributions&lt;br /&gt;·Flexible working hours&lt;br /&gt;·Home working opportunities&lt;br /&gt;·Significant opportunities for your development&lt;br /&gt;·Training and conference opportunities&lt;/p&gt;</description>
      <link>http://jobs.cmswire.com/job/2281/</link>
      <pubDate>Tue, 27 Dec 2011 09:09:58 GMT</pubDate>
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